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SHIPPING AND RETURNS

✿ SHIPPING

  • Shipping for rugs is FREE to all addresses within the continental United States and Canada*.
  • We have partnered with FedEx Standard Ground, to ensure you receive your order within 6-8 business days.
  • We will provide you with tracking details of your order.
  • There is no custom charges between Canada and US.

 

Rugs ship safely and securely from Our New York or Montreal warehouse . Rugs are guaranteed to arrive to you. 

European buyers please contact Us before purchase to get a exact estimate price for shipping. 
European buyers are responsible for the customs and duty fees according to their country of their residence. 

We use Canada Post, Fedex service. We will send you a tracking number once your order has been shipped. 

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✿ RETURNS

    • Please note that returns are very costly for small business.
    • We do accept returns incase your item has a serious damage. Like a hole, or big stain. otherwise is final sale!
  • All of the rugs sold on kordestanicollection  are of vintage and antique condition, which means that it is a rug that is pre-owned. Things such as wear, some discolouration and imperfections are all considered normal and not defects. All rugs are professionally cleaned before being sold. All rugs are photographed in natural lighting without the use of filters. We try to capture the true nature of each rug. Please know that the colors of the rugs may vary depending on what screen you are viewing them from.