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kordestanicollection

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SHIPPING AND RETURNS

✿ SHIPPING

  • Shipping for rugs is FREE to all addresses within the continental United States and Canada*.
  • We have partnered with FedEx Standard Ground, to ensure you receive your order within 6-8 business days.
  • We will provide you with tracking details of your order.
  • There is no custom charges between Canada and US.

 

Rugs ship safely and securely from Our New York or Montreal warehouse . Rugs are guaranteed to arrive to you. 

European buyers please contact Us before purchase to get a exact estimate price for shipping. 
European buyers are responsible for the customs and duty fees according to their country of their residence. 

We use Canada Post, Fedex service. We will send you a tracking number once your order has been shipped. 

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✿ RETURNS

  • Please note that returns are very costly for small business.
  • We do accept returns incase your item is damaged otherwise, its final sale. Please ask questions before purchase. 
  • If the rug is damaged at delivery, please inform us immediately.
  • All items from clearance section are final sale.
    • email us at kordestanicollection@gmail.com
    • Returns cannot be accepted unless authorization is given by kordestanicollection.
    • Customers are responsible for paying return shipping cost.
    SIZE PICK-UP &
    RETURN FEE
    Up to 15 square feet (3'x5') $25.00
    Up to 40 square feet (5'x8') $40.00
    Up to 54 square feet (6'x9') $60.00
    Up to 80 square feet (8'x10') $70.00
    Up to 130 square feet (10'x13') $80.00
    Over 130 square feet (10'x13') $120.00