SHIPPING & PAYMENTS:
We accept all major credit cards, including Visa, Mastercard, American Express and Discover. We also accept PayPal, Apple Pay and Google Pay.
Do I have to pay taxes on orders shipped to the United States or to Canada?
All orders to the United States are not subject to sales tax.
All Canadian orders will be charged the appropriate GST/HST sales tax.
we charge 50$ flat fee rate for orders in USA and Canada!
• USA only: For shipments to Alaska and Hawaii, a flat shipping fee of $100.00 will be applied.
• Canada only: For shipments to Yukon, Nunavut and the Northwest Territories, a flat shipping fee of $100.00 will be applied.
For international orders please contact us for a quote.
Can I change my delivery address?
Changes to an address can be made within 1 hour of your order being placed. Once your order has shipped, we cannot make changes to the order.
We strive to have all Items shipped as quickly as possible except the items that are made to order delivery might be around 10 days.. Orders will be shipped within 48 hours of order receipt. Once your order is ready to ship, you’ll receive a tracking number from FedEx in a confirmation email, allowing you to track your package at every step. Contact us to answer questions that may arise before or after placing your order.
Do you cover international shipping duties?
Yes! All our orders across Canada and the USA are shipped Delivery Duties Paid (DDP). You are guaranteed no additional charges at delivery. International orders might have to pay duties depending on their country rules.
- • Once your order has shipped, we will send a confirmation email that includes tracking information.
- • You can also find your tracking number by logging into your KORDESTANI-COLLECTION account.
- • Please allow up to 48 hours from when you receive your tracking number for activity to update.